iCIMS is the leading provider of talent acquisition solutions that help businesses win the war for top talent. iCIMS empowers companies to manage their entire hiring process within the industry's most robust Platform-as-a-Service (PaaS). Built on the foundation of a best-to-market talent acquisition software suite, iCIMS' PaaS framework, UNIFi, allows employers to expand the capabilities of their core talent acquisition technology by integrating with the largest partner ecosystem in talent acquisition to help them attract, find, screen, and manage candidates. Offering scalable, easy-to-use solutions that are backed by award-winning customer service, iCIMS supports more than 3,200 contracted customers and is one of the largest and fastest-growing talent acquisition solution providers.
PRODUCTS / SERVICES:
iCIMS serves over 3,200 customers representing companies of various industries, geographies and sizes. Our customer base is highly diversified, and no customer accounts for more than 2% of recurring revenue, and no industry vertical accounts for more than 10% of annual revenue. The majority of our customers purchase the software in the United States, but many of our customers utilize the product globally. As a result, our customers are using iCIMS in more than 70 countries.
· May Institute
“iCIMS ease of use and how quickly I would be able to organize candidates is what I loved about iCIMS. For example,” Brandon Morrocco, a Talent Acquisition Specialist at May Institute explained, “I can open up a position with only two clicks.” Morrocco continued, “I love being able to send candidates emails or update their status quickly and easily. It saves me so much time every day.”
“Before iCIMS, I was limited by the software I was previously using. Since implementing iCIMS, I’m able to process 30-50% more hires than I was before,” said Morrocco. “For us, this is an increase of hiring 10-20 more people a month.” As a result, iCIMS has saved the entire May Institute team time and frustration by helping recruiters rapidly identify the most qualified candidates and moving them through the process. “I would recommend iCIMS to every company, said Morrocco. “I'm hiring more than I ever have in my career and iCIMS software is a key factor. In the future, Morrocco is confident that iCIMS can continue to take May Institute to the next level, stating “The last iCIMS software update greatly improved the speed and optimized the system. We are very happy with iCIMS.”
According to Betsey Kersey, Director of People at Snagajob, “The reporting functionality was our biggest headache. We couldn’t pull what we needed from our previous ATS and the system wasn’t intuitive. Additionally, the customer service wasn’t where we needed it to be. It took too long to hear back from someone and when we did, the response often didn’t address our issues. Overall, the system wasn’t meeting our needs.” Snagajob decided that continuing with their previous ATS was not an option. At the time, Snagajob was also experiencing significant growth, so a smooth transition to a new ATS was a top priority.
In 2008, DeVry employed 4,400 employees worldwide and used a completely manual, paper-based recruitment process to do so. Each of the eight institutions had its own method of manually sourcing and tracking applicants and consequently, information was often lost. Candidates were not shared across the organizations, resulting in candidate confusion and no real way of forming candidate pools. Behind the scenes, DeVry was spending too much valuable time and money on mailing costs and negotiating with staffing vendors. Recruiters soon realized they were not experiencing the benefits of talent pools, and in order to support continued rapid growth, the company would need to implement an applicant tracking system (ATS). On top of streamlining its candidates across multiple locations, DeVry needed a system that could seamlessly integrate with its top pick for a pre-employment screening program, SHL.
Impressed with iCIMS’ reporting features, robust customer support, vendor management technology, and affordable prices, DeVry found the decision to be easy. Now with over 13,000 employees worldwide, DeVry is a proud customer of both iCIMS and SHL. Since complete automation and integration with iCIMS and SHL in 2008, DeVry, Inc. has saved an average of $100,000 yearly on mail costs, and averages a 30-50% decrease in time to fill positions. Time and money spent negotiating with vendors has decreased as well with the vendor management platform, previously spending $1.5 million a year, and now averaging $500,000. DeVry even experienced decrease in turnovers in some areas after using the Talent Platform and SHL together to select top notch applicants. The incredibly intuitive yet robust technology has also significantly improved the experiences for hiring managers and candidates, allowing DeVry to source, recruit and hire effectively across all eight of its institutions around the world.